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Title
Text copied to clipboard!Paid Customer Service Internship
Description
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We are looking for enthusiastic and communicative students or graduates to join our team as paid customer service interns. This position offers a unique opportunity to gain valuable experience in the field of customer service, develop professional skills, and work in a dynamic environment. As an intern, you will have the chance to interact with customers, manage requests, and contribute to maintaining a high level of customer satisfaction. You will learn how to handle challenges, work effectively under pressure, and collaborate with different departments within the company. The internship includes training, mentoring from experienced staff, and the possibility of advancement to a permanent position. Ideal candidates possess excellent communication skills, a positive attitude, responsibility, and a willingness to learn. Knowledge of foreign languages and familiarity with technological tools will be considered additional assets. If you want to take your first steps in the customer service field and gain experience in a modern work environment, send us your CV and become a member of our team!
Responsibilities
Text copied to clipboard!- Serve customers via phone, email, or chat
- Record and manage customer requests
- Provide information about products and services
- Resolve issues and handle complaints
- Collaborate with other departments to resolve matters
- Participate in training seminars and meetings
- Maintain records and update databases
- Contribute to improving customer experience
- Support daily department operations
- Report problems or improvement opportunities to supervisors
Requirements
Text copied to clipboard!- University student or graduate
- Excellent communication skills
- Good knowledge of Greek and English
- Familiarity with basic technological tools (MS Office, CRM, etc.)
- Team spirit and responsibility
- Positive attitude and willingness to learn
- Ability to manage multiple tasks
- Politeness and professionalism
- Experience in a similar position is a plus
- Availability for flexible working hours
Potential interview questions
Text copied to clipboard!- Why are you interested in customer service?
- What is your experience in similar roles?
- How do you handle difficult customers?
- What are your strengths?
- How would you contribute to improving customer experience?
- What is your availability?
- Do you have experience with CRM systems?
- How do you handle stress?
- What is your knowledge of foreign languages?
- What are your professional goals?
